Shangri-La Wuhan,Close To The Mixc With Three Subway Lines, Wuhan

The hotel is in a convenient location with easy access to the subway, but there is little of interest within walking distance. The rooms need renovation to meet Shangri-La standards; although non-smoking, some rooms have a noticeable cigarette smell upon entry. The service is exceptional, with staff going out of their way to assist and ensure a pleasant stay. The dining options are varied but lack some popular items like smoked salmon and croissants.

The hotel rooms were very comfortable as requested, but a bit dated and could benefit from refurbishment. The non-smoking room had a noticeable stench of cigarette smoke upon entering, with visible burnt marks on the floor. The service was extremely friendly and helpful, even remembering my special dietary requirements. The location was good, close to the airport highway, but lacked nearby points of interest. The dining experience was good but missed some items like smoked salmon and croissants. The hotel offers a range of facilities, yet there is room for improvement.

My stay at the hotel was pleasant overall. The rooms had an old-world charm but could use some renovation to meet Shangri-La standards. They were clean, spacious, and well-appointed. The service was nice and helpful, with the staff remembering my special dietary requirements flawlessly and being attentive throughout. The location, while a bit isolated, was still convenient for subway journeys and access to transportation like taxis and buses. The dining options included a mix of Western varieties, although the lobby restaurant was utilized for meals. The facilities were satisfactory, but there is room for improvement.

Upon arrival at the hotel, I immediately noticed the unmistakable smell of cigarette smoke even though I booked a non-smoking room. The presence of burn marks on the floor was also concerning. On the positive side, my room was available as confirmed, although the initial impression was tainted by the odor.

The hotel had a normal business room style that could be cozier, but it was clean, spacious, and well-appointed, meeting the expectations of a Shangri-La. The service was excellent, with the staff understanding our requirement for vegetarian food and being friendly, polite, and attentive. The location was convenient for subway journeys and centrally located for transport options. The dining offered a variety from Chinese to Western food but lacked some options like smoked salmon and croissants. The facilities were well-rounded and satisfactory.